Your Domain Goes Here Review

Your Domain Goes Here Review

So the last pass of fsok was taking way to long for me. I contacted them again and they offered to move me to back to Server 11, which I accepted. Meant re-setting up my stuff, but I didn't care. And so they moved me, I re-set it all up, it had it's issues (uptime, stability, I don't even remember what) up until sometime in December. However, because of those issues (which took aprox 1 month to sort out), I was given 1 month of hosting free. Big +1 to them for that, and as a result, I won't hold it against them.

Enter a period of bliss. From somewhere in December (lets call it the 15th, because that is when my contract elsewhere ran out) till around April 20th, 2011, their services were working within spec for me. No crashes, no issues at all. Then, around the 2oth, boom, VPS hard down again. One look in the panel and you could tell that the server was offline. No problem, open a ticket, right. So I thought, until I tried to login. Nope, 0wrong username/password. So I tried to do a password reset - "account not found"? Maybe I used the wrong e-mail? Nope, because I have their e-mails to me in that mailbox. Weird. So I sent a e-mail but got no reply. So I called, also no answer. Finally, after 4 days, I resigned myself to that fact they must have gone out of business.

I posted a thread on WHT (WebHostingTalk) forums with a tale of my sorrows, only to have Wayne reply to it. He informed me that I couldn't login because my account had been closed (not deleted) for not paying my bill. Uh, what? I pay every bill I had been given, except one for the reseller account (which I requested be closed before bill end date). They closed the account on a client who had a active service (the VPS) because one of his other services were overdue. Wrong, but that is just how I feel. I also lost the domain I registered through them.

Wayne and me spoke about it, and he re-activated my account. The VPS was down for work he said, and sure enough later on, it came back up. All appeared to be good in the world again.

I am making this blog post in the hope to save you some aggravation. Recently (about 2 months ago) I signed up for the $5 VPS at At first it was amazing. The VPS was quick, and I installed my program on it with no issue. However, after 3 days the VPS crashed. And by crashed, I mean it went offline and could not be brought back online. So I e-mailed support after waiting about 24 or so hours. I was informed that server 11, the server I was on, had suffered a hardware failure. All my data on there was lost, and that they would move me to another server. Why it took them 24 hours to move me, and why I never got an e-mail is a mystery to me.
Moving forward, I set up my program again on my new server and left it alone. My program is a game server administration tool called BigBrotherBot. Less then 24 hours later I was inform by one of my staff that the B3 Bot was down. Having no time to diagnose it, I used my old setup.
I checked the VPS later that day (which was on server 5). Sure enough it was offline and refused to turn back on. For over a month I could not get it to boot, and to this day it still won't. Support is slow and i have received one reply to my ticket in the past 24 hours. They claimed Server 5 had also crashed and that they were in the last pass of fsok.
I also have a resellers account with them. Although my bill is paid, it is in pending status. I have had the reseller account for almost a month.

Unfortunately I have come to realize that their services are below par. I consider the $15 I spent there a huge waste of money. I hope that you read this before it is to late and reconsider going with another host.

If you have any recommendations for a cheap VPS, feel free to let me know.